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Terms of Service
We’ll always do our best to fulfill your needs and meet your expectations, but it’s important to have things written down so that we both know what’s what, who should do what and when, and what will happen if something goes wrong. In this contract, you won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into signing something that you might later regret. What we do want is what’s best for both parties, now and in the future.
We expressly reserve the right to change these Terms of Service from time to time without notice to you. You acknowledge and agree that it is your responsibility to review this site and these Terms of Use from time to time and to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment of the modified Terms of Use and agreement to abide and be bound by the modified Terms of Use.
We reserve the right to either modify or discontinue services, including any of the sites features and pricing, at any time with or without notice to you. We will not be liable to you or any third party should we exercise such right. Any new features that augment or enhance the then-current services on this site shall also be subject to these Terms of Service.
Agreement
Our customers must have the power and ability to enter into our contract on behalf of your company or organization. You must agree to provide us with everything that we need to complete the project including text, images and other information as and when we need it, and in the format that we ask for. You agree to review our work, provide feedback and sign-off approval in a timely manner. Deadlines work two ways and you will also be bound by any dates that we set together. You also agree to follow the payment schedule set out at the end of this contract.
We have the experience and ability to perform the services you need from us and we will carry them out in a professional and timely manner. Along the way we will endeavor to meet all the deadlines set but we can’t be responsible for a missed launch date or a deadline if you have been late in supplying materials or have not approved or signed off our work on-time at any stage. On top of this, we will also maintain the confidentiality of any information that you give us.
Design & development
We will create designs for the look-and-feel, layout and functionality of our contracted clients website. Clients will have plenty of opportunities to review our work and provide us feedback. We’ll share our working Dropbox and have regular contact as needed.
The total estimated design price agreed to will include one initial main design plus the opportunity to make up to two rounds of revisions. If client is not happy with the design at this stage, they have the option to pay us in full for all of the work that we have produced until that point and either cancel this contract or continue to commission us to make further design revisions at the current hourly rate.
Change and Revision During Development
We know from plenty of experience that fixed-price contracts are rarely beneficial to our clients, as they often limit them to their first idea about how something should look, or how it might work. We don’t want to limit either options or opportunities to change one’s mind, giving client the ability to make changes after the product has launched and the two revisions have been exhausted. The total estimated design price agreed to is based on the number of hours that we will need to accomplish everything that we have been asked by our client during our consultation process. Prior to launch but after the two rounds of revisions, if a client changes their mind, adds extra pages, changes template or even adds new functionality, that won’t be a problem. As mentioned above, client may commission us to make further design revisions at the current hourly design rate. If at the end of this process a client does not like our design, they must pay us in full for the design work done to that point and the contract will be voided.
Copyright
You guarantee to us that any elements of text, graphics, photos, designs, trademarks, or other artwork that you provide us for inclusion in the web site are either owned by your good selves, or that you have permission to use them.
When we receive your final payment for launch, copyright is assigned as follows:
You own the graphics and other visual elements that we create for you for this project. We will give you a copy of all files and you should store them safely. You also own text content, photographs and other data you provided, unless someone else owns them. We own a unique combination of these elements that constitutes a complete design, as well as the markup, CSS and other code and we license it to you exclusively for this project. As much as we desire to fulfill your needs and expectations, we need to protect our company and interests. If at the end of contract you wish to take your website design to another provider, the complete design, including all coding, is available to you. We do host with a specific hosting company, which gives us access to a variety of modules and functionality that may not be offered by another hosting provider.
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